Wednesday, January 25, 2012

Does Square Have A Doppelganger In The UK? Meet mPowa

By Ingrid Lunden | January 24, 2012 | PaidContent.org

Square, the high-profile mobile payments company started by Twitter’s Jack Dorsey, has yet to launch outside the U.S. But in the meantime, another, similar-looking competitor has sprung up in the UK: mPowa.

The new service, due to launch in mid-February, this week opened its doors for pre-registration for “small businesses, traveling salespeople and other hard-working Brits”, to received free, square-shaped dongles that plug into a mobile device to let merchants scan people’s credit and debit cards.

Like Square, mPowa will make its money on a fee charged per transaction. Unlike Square, the fee will be lower: 0.25 percent per charge.

mPowa says when it goes live it will work on iPhone, iPad, Android and BlackBerry devices. A spokesperson for the company tells paidContent that the apps to make the dongle work on these platforms are still pending approval.

The spokesperson declined to say whether any companies have signed up to use the service yet. The start-up’s parent company, Powa, already has a relationship with Barclay’s, which has an exclusive deal to sell Powa’s web-based e-commerce platform to businesses in the UK. Some thought that might mean Barclay’s would also distribute the dongles on behalf of mPowa, too—although this has not been confirmed by either party.(more)

Thursday, January 19, 2012

PayPal Will Be Expanding Mobile Payments Test To 51 Bay Area Home Depot Stores

by Leena Rao | January 18, 2012 | TechCrunch.com

PayPal recently revealed that it was testing an in-store payments technology both via mobile and point of sale systems on a ‘friends and family’ basis at Home Depot. Initially, the pilot was only for 5 stores. Today, on eBay’s earnings call eBay President and CEO (and interim PayPal president) John Donahoe revealed that PayPal will be extending the pilot to 51 Home Depot stores in the San Francisco Bay Area.

Basically, via the pilot customers (for now, this only applies to PayPal employees) are able to pay for items via their PayPal account at Home Depot’s point of sale systems. They can either use a pin code via their mobile phone or a specialized PayPal credit card that can be swiped, the payment amount will be deducted from their PayPal account.

The bigger vision of brick and mortar partnerships are set to include location-based offers, making payments accessible from any device and offering more payments flexibility to customers after they’ve checked out. Users will also have the ability to access realtime store inventory, receive in-store offers, and real-time location-based advertising from stores. PayPal will also help retailers use location and transaction data to improve the experience for consumers.

As PayPal’s Anuj Nayar told us recently, the Home Depot test program was individually established between PayPal and the big-box retailer, but in the future, PayPal is partnering with point-of-sale software companies to help expand the in-store program to other brick and mortar retailers.

The assumption is that the results of the smaller test at Home Depot, which only launched a few weeks ago, must have been positive, so Home Depot is expanding the pilot program. We’re told that PayPal will be partnering with at least 20 other known top-tier retailers for the in-store payments test, which will be unveiled later this year. (more)

Wednesday, January 11, 2012

PayPal Partners With Point-Of-Sale Software Company AJB To Scale In-Store Payments Option To Big Box Retailers

by Leena Rao | January 10, 2012 | TechCrunch.com

Exclusive: We’ve received more details on how PayPal will be scaling its in-store payments technology at major retailers. As we reported last week, PayPal is currently testing the mobile payments and point-of-sale integrations at Home Depot on a friends and family basis, in five stores. Today, we’ve learned that PayPal is partnering with AJB Software, a company that provides point-of-sale software to large brick and mortar retailers, to integrate the online payments giant’s technology into their offerings.

AJB basically provides a communications gateway that connects a retailer’s point-of-sale system with financial institutions. Over 140 large-scale retailers including Kohl’s and BestBuy use AJB’s software to manage payments. In a nutshell, the partnership allows an easy way for big box retailers to offer consumers a way to pay via PayPal in their stores.

AJB will build a native PayPal interface within its integrated payment solutions platform. The interface can then be made available to AJB’s retail customer base. AJB’s Retail Transaction Switch will provide the framework to allow the millions of PayPal account numbers to be processed as financial tender by existing and future customers of AJB. Similar to the Home Depot integration, PayPal members will have the option of paying for merchandise by swiping a PayPal Access Card or by entering the mobile telephone number and password associated with their accounts.

The integration with AJB’s offerings will roll out in the first quarter of this year, says the companies.

While it’s still unclear the exact nature of how PayPal’s in-store integrations will work, the bigger vision of brick and mortar partnerships are set to include location-based offers, making payments accessible from any device and offering more payments flexibility to customers after they’ve checked out.

Users will also have the ability to access realtime store inventory, receive in-store offers, and real-time location-based advertising from stores. PayPal will also help retailers use location and transaction data to improve the experience for consumers.

For PayPal, this is one way that the company can scale the reach of its in-store payment system without having to partner individually with each retailers. PayPal’s Anuj Nayar tells me that the Home Depot test program was individually established (not via AJB) but going forward, PayPal will be making a number of similar payments ecosystem deals in the coming months to expand the reach of the new payments option. (more)

Monday, December 19, 2011

Business Pioneers Inspire, Instruct Executive Students

Inaugural C-Level Dinner at Naveen Jindal School of Management Provided One-on-One Networking

Nov. 30, 2011 | UTD News Center


UT Dallas student Kristie Veal likes new adventures. “I like to know what lies ahead versus what’s familiar,” she said.

But the Naveen Jindal School of Management (JSOM) executive graduate student had never envisioned herself as a business trailblazer until a recent networking event inspired her to consider the possibilities.

The inaugural C-Level Dinner, held Nov. 11 at the school, introduced her to more than a dozen entrepreneurial executives seasoned in the travails and triumphs of launching their own companies.

“Listening to their stories is just inspiring,” Veal said midway through the event, which was sponsored by the Institute for Innovation and Entrepreneurship (IIE) at UT Dallas and the JSOM-based student Entrepreneurship Club.

The various accounts of how the executives built their businesses helped Veal see the potential of some of her own ideas.

“I didn’t come in [to the Executive MBA program] to start my own business,” she said. “However, it sounds possible now.”

Madison Pedigo, E-Club adviser and assistant director of the school’s innovation and entrepreneurship programs, and E-Club vice president Amrita Choudhury helped organize the dinner to give students one-on-one access to business pioneers.

During the event, incoming E-Club president Frank Morrone, called on each executive to tell their story. The evening was full of anecdotes, pep talks, insights and unvarnished truths as the executives described their paths in business.

Craig Wax, CEO of Invodo, asked for a show of hands from those who had recently watched a video via a mobile device or computer. “Video is taking over the Internet,” he said as a sea of hands went up.

He explained that his Austin-based company creates product videos and captures data analytics after the videos have been posted on websites such as YouTube or retail sites.

Students were able to join executives for smaller dinner-table discussions.

Jeff Thorness, founder and CEO of ACH Direct in Allen, said he spoke to students at his table about motivation, management skills and how to grow a fledgling business into a fully realized operation. ACH Direct is a check and payment verification processor.

He said he was impressed by the students' questions. He said he viewed his invitation to the event as a compliment. “I just couldn’t turn it down,” he said.

Graduate student Harold Burman sat with Craig Moore, the retired CEO of Cici’s Pizza who now runs the bakery franchise Nothing Bundt Cakes. Burman said the businessman’s insights were helpful because Burman is interested in franchising.

Jim Lafferty, founder and president of medical device company Genesis Biosystems in Lewisville, drew some of the biggest laughs of the evening.

His first youthful entrepreneurial effort’s profit strategy was built on “zero cost of doing business.” He sold squirrel tails to neighborhood kids for bicycle handlebar streamers, “25 cents for gray tails and 50 cents for red ones.” His free supplier was his grandfather, a West Virginia coal miner who shot squirrels for food.

Pedigo watched as executive graduate student Keith V. Otto and John Jaggers, a partner in the Dallas-based venture capital firm Sevin Rosen Funds, had a discussion. Unable to pause the conversation, Pedigo was pleased. “This is really good. This is what we wanted – real networking.” (more)

Tuesday, December 6, 2011

Amazon Will Pay Shoppers $5 to Walk Out of Stores Empty-Handed

by Tricia Duryee | December 6, 2011 | AllThingsD.com

Amazon is offering consumers up to $5 off on purchases if they compare prices using the online giant’s mobile phone application in a store.

The promotion goes live Saturday and will serve as a way for Amazon to increase usage of its bar-code-scanning application, while also collecting intelligence on prices in the stores.

This holiday season, mobile commerce is surging as more people become comfortable using applications on their phone to compare prices or simply shop when not at home or at work.

On the Monday after Thanksgiving, the biggest online shopping day of the year so far, mobile sales reached 6.6 percent, jumping from 2.3 percent in 2010, according to IBM’s online retail study.

Amazon is not the only company hoping for a strong mobile Christmas. (more)

Thursday, December 1, 2011

Trouble brewing for Google Wallet

Cherian Abraham | November 29, 2011 | MobilePaymentsToday.com

I believe in Google's capability to actually pull off mobile payments. I believe Google does get it. With all its initial failings, its misplaced loyalty towards NFC and the existing payment rails, I believe it truly have a shot at fixing payments and closing the loop in local commerce.

Let's look at what is going right for Google: Android is fast becoming the dominant ecosystem on mobile, with over 200 million devices so far and 550,000 activations happening every day. It has made Android a force of nature that is now slowly eating away at Apple's market share. It has a mobile wallet initiative out front at least more than a year before the closest competitor – Isis. It has had some notable successes with retailers (e.g., Gap) and has partnered with New Jersey Transit for payments. Formidable partnerships with Citi, FirstData and MasterCard should be all that is needed to prod more issuers in to joining Google Wallet.

Even with all this momentum, Google Wallet does not seem to be having a good day so far.

Despite Visa's significant call for EMV in the U.S. by way of threats to shift fraud liabilities to processors (and from there to merchants), balanced equally by the carrot of PCI audit compliance avoidance, NFC still faces considerable challenges to adoption. Apple chose not to include NFC in the iPhone 4S knowing fully that to do so without first creating a compelling offline commerce solution (the strains of which were heard in its recently revamped Retail App enabling easy payments in stores) would be advantageous to Google or others. Rumors abound that the Isis carriers are discouraging Google Wallet from being included on the Android phones provisioned on their networks, which has far reaching implications for both Google and Android. Meanwhile, Amazon has the clout to both build a payments presence and roll it out as part of its forked Android flavor Fire. But more importantly, Google Wallet is lacking what it needs most to make an impact: issuers. (more)

Tuesday, November 29, 2011

Apple, not carriers, will drive NFC growth

Smartphones incorporating the payments technology will rise from 10% to 50% of the total, but cellcos' power will erode, say analysts

By CAROLINE GABRIEL | 24 November, 2011 | Rethink-Wireless.com

Mobile payments based on NFC have been talked up relentlessly this year by the operators, which believe this is a link in the mobile chain they can control because NFC is usually integrated with their SIM cards. But the actual installed base of NFC-enabled handsets remains fairly small, and though it will increase significantly next year, that will mainly be driven by Google Wallet and by other vendor launches.

According to research carried out by Taiwan's DigiTimes, which monitors the country's device supply chain, over half of smartphones will support NFC by the end of 2014, compared to less than 10% now. The big change will come with wider Android and Google Wallet support plus the entry of Apple and Microsoft. These will join the existing mobile NFC platforms, Symbian, BlackBerry and bada.

The main obstacles to growth, according to DigiTimes' sources, are standardized specifications plus the need for a wider ecosystem. The latter could be delivered by the iPhone 5, which will almost certainly include the m-payments systems, and by Microsoft, which has already promised it for WP7 next year. But the biggest brakes on growth in 2011 have really been a low level of consumer awareness, which has led to merchant apathy in adopting the necessary terminals. This was highlighted by the caution of eBay and its PayPal unit in embracing NFC - the firm is more focused on web-based solutions which do not require new infrastructure in stores. (more)

Tuesday, November 22, 2011

Facebook Credits updated, new payment methods added

By Emil Protalinski | November 18, 2011 | ZDNet.com

Summary: Facebook has announced several updates to Facebook Credits, including a breaking change for the Credits callback, new payment methods, a new policy, and updated documentation.

Facebook has announced several updates to Facebook Credits. There are four major news items you should know about: a breaking change for the Credits callback, new payment methods, a new policy, and updated documentation.

The breaking change is the removal of the ’settled’ callback. The Pay Dialog currently generates three callbacks: the first is the item details with method=payments_get_items, the second is method=payments_status_update after the user completes the order (status is moved from the placed to settled state and sent back to Facebook), and the third sometimes happens to notify you that the order has been moved to the settled state (requires no action/response from the developer).

Previously, Facebook’s documentation asked developers to fulfill the order on status=settled. Now, this callback is no longer called deterministically and as a result, if you are fulfilling the order on this callback, then your users may not be getting the item in some cases. (more)

Monday, November 14, 2011

Square mobile payments surge to $11M a day

By Jason Ankeny | November 14, 2011 | FierceMobileContent.com

Mobile payment solutions startup Square is now processing $11 million in transactions each day, almost triple the $4 million each day the company quoted in late July.

Square CEO Jack Dorsey revealed the latest milestone Sunday during an appearance at the Techonomy conference in Tuscon, Ariz. Dorsey credited Square's growth to the same dynamics that galvanized microblogging platform Twitter, which he co-founded in 2006: "We haven't defined a lot of how people are going to use them," he said, stating users can adapt each service to their respective demands. "We don't want to make Square all about taxi cabs. And we don't want to make Twitter all about celebrities and politicians."

Square enables users to accept credit and debit card purchases anywhere and anytime via iPhone, iPad or Android smartphone. Sellers input the transaction total, swipe the consumer's card through a reader dongle that plugs into the device's audio input jack, and Square handles the remainder of the transaction, claiming a flat 2.75 percent fee. Last month, Square announced it will begin selling the card reader unit in Walmart stores across the U.S., bringing the number of retail outlets offering the dongle to more than 9,000.

Earlier this month, Square introduced a revamped version of its Card Case application for Apple's (NASDAQ:AAPL) iOS platform, enabling consumers to make purchases and settle tabs without removing their mobile device from their pocket or purse. Card Case leverages location-based service enhancements in Apple's iOS 5 platform update to identify when a user's smartphone is within 100 meters of a participating merchant. Consumers who've opted in to the Card Case service and attached a credit or debit card to their Square account can automatically open a tab with the retailer and pay for the transaction simply by giving their name. (more)

Thursday, November 3, 2011

The End of the Credit Card?


By Farhad Manjoo | November 2, 2011 | Slate.com

Card Case is Square’s effort to close the circle—after tackling the cashier side of transactions, the company wants to fix the customer side. The first version of Card Case, released for iPhone and Android in August, also allowed you to pay with your name, but it didn’t allow for automatic payments. When you went into a store, you had to pull out your phone, open the Card Case app, and tap “Use Tab” to pay. That’s still how things work on the Android version of Card Case. (Square hasn’t said when it will release a new version for Android phones.) But in the iPhone app, Square has taken advantage of a new Apple technology called “geofencing,” which notifies an app when a phone has entered a specified geographical area. The key thing about this approach is that it happens in the background; the app doesn’t have to be on for it to work.

This might sound a bit scary. Isn’t an app that pays for stuff automatically going to lead to a lot of fraudulent purchases? Square has added several security provisions that will minimize unauthorized purchases. First, you need to turn on auto-payments for each individual store where you’d like to use it—it’s impossible to tell Card Case to turn on auto-payments for every store in San Francisco. Second, your name will only appear on a cashier’s screen when you’re within 100 feet of the store. But what if your nemesis sees you outside a coffee shop, and then goes inside and buys stuff using your name? That can’t happen because the cashier will notice that your face (which shows up on her screen) doesn’t match his face. (The photo also prevents a mishap if there are two Card Case users named John Smith in the same coffee shop at the same time.) Finally, your phone notifies you when a purchase goes through, so if someone does manage to buy something with your name, you’ll see it immediately.

The only downside with Card Case, at present, is the limited number of places where you can use it. Every business that has signed up to use Square payments can accept Card Case payments, but they have to opt in to do so. At the moment, there are only 20,000 businesses accepting Card Case, and they’re clustered in big cities, with San Francisco and New York being the most popular. But I suspect that the new version of the app will push many other stores to join in, for two reasons. First, the Card Case app features a beautiful directory of nearby, Card Case-enabled stores—I suspect that lots of businesses will want to turn on Card Case just to be part of that directory. Second, business owners will also went to get on the Card Case bandwagon for the same reason they accept credit cards: To a customer, buying through Card Case doesn’t feel like spending money. It doesn’t feel like a commercial transaction at all. And because it doesn’t feel bad, we’re likely to do it without thinking. Ka-ching! (more)

Monday, October 31, 2011

Why banks want to wean you off debit cards

It's simple: Financial institutions can make more money if you use credit

By Herb Weisbaum | October 26, 2011

Debit cards are no longer the darling of the banking industry. That’s because new federal rules limit the “swipe fee” big banks are paid when you use their card. This could lower industrywide revenue from debit cards by billions of dollars a year.

One way some banks hope to get that money back is to charge their debit card customers a monthly fee. Another is to boost credit card use.

“We really think banks are hoping that the alternative people choose in place of the debit card is a credit card,” says Bill Hardekopf, CEO of lowcards.com. “Why? Because banks make a lot more money every time we use a credit card than when we use a debit card.”

Carol Kaplan, senior director of public relations with the American Bankers Association, disagrees. Kaplan tells me she has not seen any evidence that banks are trying to encourage their customers to switch from debit cards to credit cards.

“Banks believe that their customers should have choices — that’s why they offer both credit and debit cards,” Kaplan says. “If banks didn’t want customers to use debit cards, they wouldn’t offer them. Ultimately, customers will drive the market. If they prefer debit cards over credit cards, then banks will continue providing debit cards.” (more)

Thursday, October 27, 2011

Why banks want to wean you off debit cards

By Herb Weisbaum | October 26, 2011 | MSNBC.com

Debit cards are no longer the darling of the banking industry. That’s because new federal rules limit the “swipe fee” big banks are paid when you use their card. This could lower industrywide revenue from debit cards by billions of dollars a year.

One way some banks hope to get that money back is to charge their debit card customers a monthly fee. Another is to boost credit card use.

“We really think banks are hoping that the alternative people choose in place of the debit card is a credit card,” says Bill Hardekopf, CEO of lowcards.com. “Why? Because banks make a lot more money every time we use a credit card than when we use a debit card.”

Carol Kaplan, senior director of public relations with the American Bankers Association, disagrees. Kaplan tells me she has not seen any evidence that banks are trying to encourage their customers to switch from debit cards to credit cards.

“Banks believe that their customers should have choices — that’s why they offer both credit and debit cards,” Kaplan says. “If banks didn’t want customers to use debit cards, they wouldn’t offer them. Ultimately, customers will drive the market. If they prefer debit cards over credit cards, then banks will continue providing debit cards.”

Those who study the credit card market tell me they believe one reason banks are adding debit card fees is to shift some people back to credit cards.

“Banks are looking in every nook and cranny for revenue raisers,” says Adam Levin, chairman of credit.com. “There’s no question they do well when consumers use credit cards.” (more)

Wednesday, October 26, 2011

Google’s NFC Wallet Predicament

by Dan Balaban | October 25, 2011 | NFC Times

Even as Google sends out its “brand ambassadors” to catch video images of consumers gushing as they tap to pay for the first time with the Google Wallet, doubts are growing that the Web giant will be able to make this a mass market service.

Google’s announcement last week in Hong Kong of its much-anticipated Galaxy Nexus smartphone came with extra promotion for NFC-based “Android Beam,” a feature that is essentially a tweaked version of the interface for enabling users to transfer Web links with NFC’s peer-to-peer mode.

But there wasn’t a word on how the phone could be used for the wallet.

A source tells me that U.S. mobile operator Verizon Wireless, which announced Friday it will sell the high-end Galaxy Nexus, is balking at supporting the wallet. Verizon, the largest member of the Isis joint venture, has its own plans for NFC wallets and they apparently don’t include Google.

A Google Wallet spokesman finally got back to me to say that, yes, the Galaxy Nexus “can” support the wallet. That was expected, because the phone almost certainly carries an embedded secure chip and the NFC middleware and application-programming interface to support the wallet. But the spokesman added that he could not “elaborate on details on the consumer release” of the phone, either in the U.S. or overseas. (more)

Monday, October 24, 2011

Twitter Founder Pushes Square’s Payment Device Into Wal-Mart

Oct. 24 (Bloomberg) -- Square Inc., the mobile payments company created by Twitter Inc. co-founder Jack Dorsey, said its credit-card reader for smartphones will be available in Wal-Mart Stores Inc.’s locations nationwide, boosting the number of retail outlets where it is sold to more than 9,000.

The reader, which lets businesses handle payments via mobile devices, was previously available in about 200 Apple stores, as well as Target Corp., RadioShack Corp. and Best Buy Co. outlets.

Square is targeting small businesses that may not be able to afford machinery that handles credit cards, Chief Operating Officer Keith Rabois said in an interview. The company is vying with EBay Inc.’s PayPal as well as providers of so-called near field communications to help consumers pay for things on the go. At stake is a mobile commerce market that Juniper Research predicts will surge to $670 billion in 2015.

“Payments have a lot of friction, a lot of distraction,” Rabois said. “We can’t eliminate all of that this month, but our mission is to make Square ubiquitous.”

Square’s technology lets U.S. businesses handle payments via Apple Inc.’s iPhone and iPad, as well as devices running on Google Inc.’s Android software. The card reader plugs into the headphone jack of the mobile device and lets merchants swipe customers’ credit and debit cards.

The device can be ordered free on the Web. The reader is sold at stores for $9.99, a cost that can be refunded online. Square makes its money from each transaction, with merchants paying 2.75 percent of the amount paid. (more)

Thursday, October 20, 2011

PayPal will debut in brick-and-mortar shops

By Molly McHugh | October 20, 2011 | Digital Trends

Yesterday in an eBay earnings call, CEO John Donahoe said that PayPal will make its way in-store for the holiday shopping season. While details haven’t been released yet, it appears that the integration into brick-and-mortar retailers will include location-based deals, more flexible transactions, and improved inventory access.

Earlier this month, PayPal introduced a pop-up shop in New York, self-titled PayPal’s Shopping Showcase. “Image a digital wallet that stores all of your gift cards, loyalty points, and offers, and then automatically applies the stored money and savings for you at the point of sale,” PayPal executive Carey Kolaja wrote on the company blog. “Imagine purchasing an oversized item from the aisle and having it shipped directly to your house in a matter of licks. At the Shopping Showcase, we’ll be showing merchants and select members of the media a complete set of solutions that do all of this—and so much more.”

PayPal has already become a dominant force in online retail. The company’s revenue increased 32-percent this quarter yielding an impressive $1.1 billion. Mobile and e-commerce in general have been doing well for themselves recently, much in thanks to the mass adoption of smartphones and mobile applications. But merchants and consumers that have shied away from online shopping will now have a more tangible option with physical PayPal locations. If executed properly, this will give buyers the comfort and in-store interaction and the convenience of paying and shipping via the Internet. (more)

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